1. Scope
This Privacy Policy applies to personal information and documents shared with us through the Bekos Tercüme website, contact channels, quote forms, email, telephone and WhatsApp.
2. Information we may collect
To provide services and respond to your enquiry, we may process the following information:\n\n• Your name and contact details\n\n• Your telephone number and email address\n\n• The content of your translation enquiry\n\n• Documents you upload or send to us\n\n• The document type, language pair, deadline and certification requirements\n\n• Basic technical data relating to website use
3. How information is used
We may use the information collected to:\n\n• Assess your translation enquiry\n\n• Prepare a quote and respond to you\n\n• Plan sworn, notarised or apostille-related procedures\n\n• Manage the communication needed to provide the service\n\n• Meet legal obligations
4. Document confidentiality
Documents sent to us are handled with due regard for confidentiality. They are assessed only as part of the relevant translation, review, delivery and, where required, certification processes.\n\nAvoiding unnecessary sharing, protecting documents against unauthorised access and not using them beyond the purpose of the service are among our core working principles.
5. Third parties
Where the nature of the service requires it, limited information may be shared with notaries, sworn translators, technical service providers or relevant institutions to meet legal obligations.\n\nSuch sharing is limited to what the service requires and is carried out with due regard for confidentiality.
6. Cookies and technical data
The website uses essential cookies for form security and administrator sessions. It does not use advertising cookies. Optional analytics runs only after explicit consent and keeps daily aggregate usage counts for 90 days without storing an IP address, user identifier or form content. Hosting providers may also keep their own technical access logs.\n\nYou may withdraw analytics consent at any time through the preferences on this page.
7. Your rights
You may contact us to request information about your personal data, request a correction or exercise any other rights available to you under applicable law.
8. Updates
This Privacy Policy may be updated from time to time. The current version will always be published on this page.
9. Contact
Please contact us using the details on this website with questions about this Privacy Policy or your personal data.
How the website form works
Your contact details, message and any document are sent by email so that we can assess your quote request. Enquiries are not stored in the website database or retained in the administration panel. Files are processed temporarily only while being sent. The retention of correspondence and attachments in email accounts is managed separately. Short-lived, pseudonymised technical counters are used to help prevent spam.